Yes, wheelchair assistance is widely available at both Masjid al-Haram in Makkah and Masjid an-Nabawi in Madinah. Pilgrims can choose between free self-push manual wheelchairs, paid attendant-pushed wheelchairs, or official electric mobility scooters rented on the upper floors.
Wheelchair and Scooter Options
- Free Manual Wheelchairs: Available at designated service points around the outer courtyards for pilgrims who have a family member to push them.
- Licensed Wheelchair Pushers: Official, uniformed attendants can be hired inside the Haram complex to guide pilgrims through Tawaf and Sa’i — see our breakdown of how much walking is involved during Umrah for the distances these routes cover.
- Electric Mobility Carts: Single-seater and two-seater electric scooters are available for rent on the dedicated mezzanine floors for independent navigation.
Why Pre-Arranging Mobility Support Matters
- Avoiding Overcrowded Main Floors: Operating wheelchairs on upper dedicated tracks prevents collisions and ensures smooth ritual movement.
- Comfort for Senior Relatives: Arranging wheelchair support ensures elderly family members complete their rituals without physical exhaustion.
Mobility Support with Hajj Umrah Travels
At Hajj Umrah Travels, we help arrange dedicated wheelchair assistance and select hotels situated within steps of accessible Haram gates.
Arrange Your Mobility Services
Contact our UK specialists today to discuss wheelchair support and accessible package options. Contact our team to arrange your mobility support in advance, or if you already have a quote from another agency, Beat My Quote and we’ll see if we can offer better value.
