If your Saudi eVisa contains the wrong name, passport number, date of birth or another important detail, do not ignore it and hope it will be accepted at the airport. Your visa information should match the passport you will use to enter Saudi Arabia.
Official Saudi eVisa terms state that travellers must arrive using the same passport used for the eVisa application.
Does a Small Name Mistake Matter?
Potentially, yes.
A minor spelling difference might look insignificant, but your passport and visa are immigration documents. Problems can arise if information such as your:
- first or surname
- passport number
- nationality
- date of birth
- passport expiry date
does not match.
The safest approach is to correct the problem before travelling rather than relying on airline or immigration staff to accept the discrepancy.
What Should I Do If I Notice the Error Before Travelling?
First, check the eVisa carefully against the biographical page of your passport.
Do not compare it with your airline ticket, driving licence or another document.
If the details are genuinely wrong, contact the official Saudi visa service or the provider through which the visa was issued and explain the error.
Saudi Arabia’s official visa process requires applicants to enter passport details and review their information for accuracy before submitting the application.
If you used a travel agency, contact them immediately as well.
Our guide on what to do if a Saudi visa application gets rejected may also help if you need to submit a fresh application.
Can I Edit an eVisa After It Has Been Issued?
Do not assume you can simply log in and change an issued visa yourself.
What can be corrected depends on the visa type, the error and the system through which you applied.
If your departure is approaching, contact the visa issuer rather than repeatedly submitting applications without guidance.
For UK travellers who are still at the application stage, our guide on applying for a Saudi Umrah visa online explains the process in more detail.
What If My Passport Number Is Wrong?
Take this particularly seriously.
The official Saudi eVisa terms require you to enter Saudi Arabia using the same passport used to apply for the eVisa.
If the passport number shown on your visa does not correspond with your actual travel document, get advice from the official visa service before departure.
The same applies if you have renewed your passport since applying.
What If the Error Is on My Flight Ticket Instead?
That is a different issue.
A visa error concerns immigration permission, whereas a ticket-name error concerns your airline booking.
We already have a separate guide explaining what to do if your Umrah ticket has the wrong name.
Check both documents separately rather than assuming that correcting one automatically corrects the other.
How Can I Avoid This Problem?
Before submitting any Saudi visa application, compare every entry with your passport one line at a time.
Pay particular attention to names, passport number, nationality and expiry date.
If you are unsure which documents you need before travelling, read our Umrah documents guide.
Planning Your Umrah With Hajj Umrah Travels?
Visa mistakes can become stressful when they are discovered only a few days before departure.
If you are arranging an Umrah journey from the UK and need help with your travel plans, contact Hajj Umrah Travels.
